Is Your Tech Stack Amplifying Values or Just Adding Noise?
📰 Discover how AEC firms can align AI with core values to enhance knowledge management, create effective learning pathways, and improve project delivery. This newsletter offers insights on avoiding tool overload while measuring meaningful ROI for a better organizational culture.
If your firm's tech strategy amplifies feature overload instead of core values, are you building capability or just creating a more sophisticated way to drift?
Summary
In episode 208 of the TRXL podcast, I sat down with Kate Grimes (Director of Knowledge at Snøhetta) and Christopher Parsons (Knowledge Architecture) to discuss how AEC firms can align AI with firm values moving beyond “feature sprawl” to value-based adoption, modern knowledge management, and a practical path from single-source-of-truth (which I’ll shorten to SSOT from now on) to actual learning and behavior change. Kate’s role spans IT, KM, and operations, which gave us a rare 360° view of culture, tools, governance, and ROI.
Key Takeaways
Here are my top five takeaways from the podcast episode. Then we'll get into the deeper analysis.
- Lead with values, not features: Your tech stack should amplify what your firm stands for before chasing shiny tools.