The Invisible Tax Killing Your Projects
📰 Embedding knowledge sharing into daily workflows, surfacing hidden expertise at the moment of need, reducing friction with lightweight systems, cultivating psychological safety, and leading KM 3.0 as a firm-wide operating system.

Is your firm’s best knowledge still trapped in inboxes and heads?
Summary
In episode 202, I spoke with Katie Robinson of LS3P and Christopher Parsons of Knowledge Architecture about how the definition and execution of knowledge management (KM) is evolving across AEC. We discussed why KM is not just the responsibility of a siloed department, but instead something everyone from designers to executives should own.
We covered what “KM 3.0” really means, why culture eats strategy (again), and how the best firms are designing systems that enable their people to contribute, consume, and connect knowledge continuously without adding friction.
“I was pulling out my hair, trying to find project data like most firms do.” – Katie Robinson
Perhaps you can you relate.
Key Takeaways
Here are my top takeaways from the podcast episode. Then we'll get into the deeper analysis.