Leadership Edge: TRXL 190
How does your firm actually manage what it knows? In episode 190, we explored the evolution of knowledge management in AEC—from dusty file servers to AI-driven insight engines—and how KM 3.0 is reshaping firm culture, collaboration, and clarity. Here are my key takeaways.
Summary
In this episode of TRXL, I spoke with Christopher Parsons of Knowledge Architecture about the evolution of knowledge management in AEC—from KM 1.0’s basic capture and storage, to KM 2.0’s community-driven sharing, to today’s emerging KM 3.0: knowledge embedded directly into the flow of work. At the center of KM 3.0 is a new set of cultural and technological shifts, powered in large part by artificial intelligence.
We explored how AI has become the same kind of inflection point for KM as the web and social media were in previous eras. It’s not just about better tools. It’s about building a smarter, more responsive firm that knows what it knows and can act on that knowledge when and where it’s needed. Language, clarity, and culture are now just as important as software and systems. This episode is a roadmap for firms looking to evolve how they work, learn, and lead.
“Language is the most powerful knowledge management system we have.” – Christopher Parsons
Key Takeaways
Here are my top takeaways from the podcast episode. Then we'll get into the deeper analysis.
